Contact Center Services

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A man answering the phone at a contact centerCLB’s Contact Center Services ensure that your valued callers reach a human voice on the line, whether they need customer assistance, or require additional support. We are committed to resolving each call to ensure the highest levels of customer and caller satisfaction. CLB offers 24/7 essential switchboard operations and user fee help desk support.

Services Offered

  • Call centersBlind Man Being Led by Guide Dog
  • Multi-channel Contact Centers
  • Customer Support
  • Healthcare and Military Base Switchboards
  • 1-800 Information Centers
  • Orders Centers
  • Telecommunications Support
  • Professional Services

AbilityOne LogoColumbia Lighthouse for the Blind is a designated AbilityOne non-profit agency.

To learn how CLB can run your contact center services please contact Ron Lenard at rlenard@clb.org.

Satisfied customers include