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CLB’s ClickAndGo DC Metro Wayfinding Project

ClickAndGo Wayfinding, Columbia Lighthouse for the Blind, & WMATA Partnership Logo

The ClickAndGo DC Metro narrative map recently launched at Metro Headquarters, is a joint effort of Columbia Lighthouse for the Blind, ClickAndGo Wayfinding Maps, and the Washington Metropolitan Area Transit Authority (WMATA). The National Capital Transportation Planning Board contributed to the development of the new project. The app is free to travelers.

“Starting today, people who are blind and visually impaired have a powerful new tool to dramatically enhance their independence and safety as they travel to work, shopping, and to events throughout our region,” said Tony Cancelosi, President and CEO of Columbia Lighthouse for the Blind. “ClickAndGo will make a real difference in the lives of those facing the challenges of vision impairment and determined to lead more independent productive lives,” he said.

As the Washington Post wrote in their recent article, the ClickAndGo narrative map offers indoor and outdoor travel guidance. The system, available via iPhone app, voice, and online, is designed for pre-journey review for safe travel. With the new system, all 100 routes into and out of the Gallery Place Chinatown station are precisely detailed in audio format for users of Metro. “Metro is proud to be the first transit system in the country to debut this revolutionary navigation service,” said Christian Kent, Assistant General Manager at Metro.

ClickAndGo is a narrative mapping and orientation technology that gives highly detailed walking directions to pedestrians who are blind or visually impaired. Currently, Metro customers who are blind or visually impaired are not able to access detailed information regarding the physical layout of a Metrorail station or a Metrobus transit center. This information is generally easily available to persons without visual impairments.

“This is just one example of what can and should be done to make all transit environments in the US more accessible,” said Joe Cioffi, CEO of ClickAndGo Wayfinding Maps, who has spent over 35 years working with adults who are blind and deafblind. “These are the very systems that adults who are blind rely upon to seek out and maintain employment, and proper access to these environments should be understood as a right and not a privilege,” he said.

The system can be accessed by visiting www.CLB.org/ClickAndGo or by calling 1-877-607-3689. The wayfinding app will be available soon. For more information or to schedule a time for a demonstration, please contact Jocelyn Hunter, Director of Communications, CLB, at jhunter@clb.org or by calling 202-454-6422.